1. Introduction

At Etech Digital Solution, your privacy is a top priority. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website, products, and services. By using our platforms, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing details, business name.
• Usage Data: IP address, browser type, device info, pages visited, time on site.
• Communications: Emails, chats, feedback, survey responses.
• Project Content: Files, texts, images, or media you upload for service delivery.

3. How We Use Your Information

We use your information to:

• Provide, manage, and improve our services.
• Communicate with you about your project or support queries.
• Send administrative and promotional emails (opt-out available).
• Protect our systems and prevent fraud.
• Analyze usage trends and enhance user experience.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. We may share your data only:

• With trusted third-party providers assisting in service delivery (e.g., hosting, payment gateways).
• When legally required (e.g., by court order or regulatory bodies).
• With your consent, for project collaborations or referrals.

5. Data Storage and Security

All your information is stored securely using encrypted servers and access controls. We implement modern cybersecurity measures including firewalls, 2FA, and regular vulnerability assessments.

6. Cookies and Tracking

We use cookies to enhance your experience. These cookies may remember your preferences, track session activity, or collect analytics. You can disable cookies via your browser settings.

7. Your Rights

Depending on your location, you have rights over your data:

• Request access to your personal data.
• Ask for corrections or deletion.
• Object to or restrict data processing.
• Withdraw consent at any time.

To exercise these rights, contact us at: eldadtechnologiesltd@gmail.com

8. Data Retention

We retain personal data only as long as necessary for service delivery, compliance, or legal obligations. After this, data is securely deleted or anonymized.

9. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from minors.

10. International Transfers

If we transfer your data outside your country (e.g., to servers abroad), we ensure appropriate data protection agreements are in place.

11. Changes to This Policy

We may update this Privacy Policy periodically. All updates will be posted on this page with a new effective date. Major changes will be communicated via email if you are a registered client.

12. Contact Us

For questions or concerns about this policy, contact us at:

• eldadtechnologiesltd@gmail.com
• 0704690131